North America contact information
Online resources
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Product-related issues
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Customer Service
For faster help, chat with a customer service specialist on these topics:
- Order status
- Upgrades
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- Product registration
- Activating your serial number
- ID/password issues
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Customer Service
800-833-6687
7 days a week
5am-7pm (Pacific Time)
Adobe LiveCycle®
888-649-2990
Monday-Friday
6am-5pm (Pacific Time)
Adobe Acrobat® Connect™ Pro
800-422-3623
Available 24 hours a day
7 days a week
Technical support
Get help for technical issues with products.
Support for these programs is available only online, unless you have purchased a support program.
Technical support
800-642-3623
Monday-Friday
5am-7pm (Pacific Time)
Acrobat Standard and Acrobat Professional technical support
800-642-3623
Monday-Friday
6am-5pm (Pacific Time)
Omniture support inquiries
Omniture customers can access an extensive knowledgebase with searchable articles and online training videos by logging into their Omniture suite or by visiting the Omniture ClientCare portal.
