Adobe® Acrobat® 9 software helps you communicate the way you've always wanted to using PDF, the standard for electronic document exchange. Organize content from a variety of sources into a professional PDF Portfolio. Bring people and ideas together with easy-to-manage electronic reviews. And simplify the creation and completion of forms to efficiently collect, analyze, and use data. With Acrobat, you can help protect and control sensitive information, safeguard your work, and communicate exactly as intended.
- General information
- Adobe Acrobat, Adobe Reader and Microsoft Windows 7
- Availability
- Upgrading and support
- Adobe Product Improvement Program
- Acrobat.com
- Acrobat Elements
- Acrobat 3D
- Standards
General information
- Which products make up the Acrobat 9 family?
For Windows®:
- Adobe Acrobat 9 Standard
- Adobe Acrobat 9 Pro
- Adobe Acrobat 9 Pro Extended*
- Adobe Reader® 9
For Macintosh:
- Adobe Acrobat 9 Pro
- Adobe Reader 9
- * Included with Acrobat 9 Pro Extended: Adobe LiveCycle® Designer ES 8.2 (a US$349 value), Adobe Presenter 7 (a US$499 value), Adobe 3D Reviewer, and the Adobe 3D Capture Utility (for UNIX®).
- How do I choose which product in the Acrobat 9 family is right for me?
- See the Acrobat 9 family comparison guide.
- Is the Acrobat 9 family of products 64-bit compliant?
- Yes, Acrobat continues to be a 32-bit application that can run and has been tested on Microsoft® Windows Vista® 64-bit, Windows XP 64-bit, and Windows Server® 2003 64-bit.
- Is there a trial version of Acrobat 9?
- Yes, there will be fully functional, 30-day trial versions of Acrobat 9 Pro and Pro Extended, Windows only. Tryouts for English, French, German, and Japanese will be available as a download when Acrobat 9 software is available.
- Will there be a Macintosh trial version of Acrobat 9 Pro?
- No, there will not be a trial version of Acrobat 9 Pro for Macintosh.
- Does Adobe have tools to help IT departments deploy Acrobat 9 and Reader 9 across the enterprise?
- Yes. The Adobe Customization Wizard enables IT personnel to customize Acrobat and Adobe Reader before deployment. Options such as turning off auto-updates, preserialization, and security settings can be configured. See the enterprise page for more information.
- How does activation work in Acrobat 9?
- The Acrobat 9 retail product for Windows will automatically attempt to activate over the Internet. No personal information will be transmitted. See the activation page for more information.
Adobe Acrobat, Adobe Reader and Microsoft Windows 7
- Do Adobe Acrobat 9 and Adobe Reader 9 support Windows 7?
- Yes. Adobe will support Windows 7 with Acrobat 9 and Adobe Reader 9. Adobe has tested Acrobat 9 and Adobe Reader 9 software on Windows 7 and found our solutions perform to our high standards of quality and performance.* Earlier versions of Acrobat and Adobe Reader may run on Windows 7. However, Adobe does not support Acrobat 8, Adobe Reader 8 or prior versions on Windows 7 and does not plan to release updates to those versions for Windows 7 compatibility. Enterprise customers with a Gold or Platinum support plan can contact Customer Support for Windows 7 migration planning tips, best practices, and advice. Visit www.adobe.com/support for the latest product support information.
* Adobe is confident that Acrobat 9.2, Adobe Reader 9.2, Acrobat Connect, Adobe Presenter, Adobe LiveCycle Designer, and Adobe 3D Reviewer will perform as expected. While we have performed expansive testing on Windows 7, there may be unexpected issues that were not discovered during our testing efforts.
- Do Adobe Acrobat 9 and Adobe Reader 9 require updates to be compatible with Windows 7?
- Yes. Acrobat 9.2 and Adobe Reader 9.2 are required for compatibility with Windows 7. Acrobat 9 and Adobe Reader 9 users will automatically receive this free update if their preferences are set to check for updates. The updates can also be downloaded from Adobe Product Updates at http://www.adobe.com/downloads/updates or by selecting "Check for Updates..." from the Help menu of Acrobat or Adobe Reader.
- What about older versions of Acrobat and Windows 7?
- If you own Acrobat 6, Acrobat 7, or Acrobat 8 software, you are eligible for an upgrade to Acrobat 9. An Acrobat 9 upgrade can be purchased through your Adobe reseller or the Adobe store at http://www.adobe.com/store. Upgrading to Acrobat 9 will ensure compatibility with Windows 7 and access to the latest product enhancements such as the ability to build PDF Portfolios, to create and track PDF forms, and to manage team collaboration working with additional services available with a free Acrobat.com services account. Acrobat 9 can be used to create high-quality PDF files from virtually any application and delivers one-click functionality from popular business applications such as Microsoft Office 2007, Microsoft Internet Explorer, Microsoft Project, Microsoft Visio, and Lotus Notes. More information about upgrading to Acrobat 9 is available at http://www.adobe.com/products/acrobatpro/upgrade. Enterprise customers with a Gold or Platinum support plan can contact Customer Support for upgrade tips and planning help.
- Will Adobe Presenter, Adobe LiveCycle Designer, and Adobe 3D Reviewer run on Windows 7?
- Adobe is confident that each of these applications, included with the Acrobat family of products, will perform as expected.* To find the latest information on Acrobat support for Windows 7, visit www.adobe.com/support and search the Adobe knowledgebase.
* Adobe is confident that Acrobat 9.2, Adobe Reader 9.2, Acrobat Connect, Adobe Presenter, Adobe LiveCycle Designer, and Adobe 3D Reviewer will perform as expected. While we have performed expansive testing on Windows 7, there may be unexpected issues that were not discovered during our testing efforts.
- There are Home Premium, Professional and Ultimate versions of Windows 7. Which versions do the Adobe Acrobat family of solutions support?
- Adobe Acrobat 9 solutions have been tested and are confirmed to operate on the Ultimate version of Windows 7, which includes all the features of the Windows 7 Home Premium and Professional versions. For the most up-to-date specifications regarding operating systems, please visit www.adobe.com/support for details.
Availability
- When will Acrobat 9 be available?
- Acrobat 9 availability will vary by region and language. English, French, German, and Japanese versions are expected to be available in the summer of 2008. Versions in other languages will follow.
- How do I order Acrobat 9?
- You can preorder Acrobat 9 products through an Adobe Authorized Reseller or the Adobe Store.
Upgrading and support
- What support options are available for Acrobat products?
- Registered owners of the current version of Adobe Acrobat are eligible to receive person-to-person support on issues related to installation and products. There is no charge for this service; you pay only the cost of the call. Additional support information, including worldwide telephone support numbers, Knowledgebase articles, tutorials, and more, is available on the support page.
- Am I eligible for an upgrade to Acrobat 9?
- See the following matrix for upgrade eligibility. Customers with Acrobat 5.x or earlier must purchase a new license, as they are not eligible to purchase an upgrade to Acrobat 9.
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To From To Acrobat 9 Standard
(Windows only)To Acrobat 9 Pro (Windows/Mac OS) To Acrobat 9 Pro Extended
(Windows only)Acrobat 6.x Elements Yes N/A N/A Acrobat 6.x Standard Yes Yes N/A Acrobat 6.x Professional N/A Yes Yes Acrobat 7.x Elements Yes N/A N/A Acrobat 7.x Standard Yes Yes N/A Acrobat 7.x Professional N/A Yes Yes Acrobat 8.x Standard Yes Yes N/A Acrobat 8.x Professional N/A Yes Yes Acrobat 3D N/A N/A Yes - Can Adobe Creative Suite® 3 customers upgrade to Acrobat 9?
- Yes, eligible Creative Suite customers can purchase a Creative Suite 3.3 upgrade that includes Acrobat 9.
- Can Adobe Technical Communication Suite customers upgrade to Acrobat 9?
- Yes, Technical Communication Suite customers can purchase an upgrade that includes Acrobat 9.
- I just purchased Acrobat 8. Am I eligible for a complimentary upgrade?
- Customers who purchase Acrobat 8 after the announcement of Acrobat 9 may be eligible for a free upgrade to Acrobat 9. Box product customers must contact Adobe Customer Service in their region for fulfillment details. Restrictions apply. Volume licensing customers with a current Upgrade Plan will receive Acrobat 9 once the product has shipped.
Adobe Product Improvement Program
- What is the Adobe Product Improvement Program?
- The Adobe Product Improvement Program is being introduced as part of Acrobat 9. The program will invite users of Acrobat 9 and Adobe Reader 9 to participate in helping Adobe design future products by providing anonymous information on how they use certain features and functions within the application. Initially, customers will be prompted by an automatic dialog box with the option to opt in (the default is opt out), as well as a link to a web page where they can learn more about the program.
- If customers agree to participate in the program, the data collection process is invisible to the customer and will not affect the user's experience or computer run time. After the user closes out of Acrobat 9 or Adobe Reader 9, the anonymous data (such as operating system, browser type, menu options, buttons selected) is sent to Adobe. By analyzing usage trends among large groups of unidentified users, Adobe will be able to offer future products that are better able to meet customer needs.
- Do other software companies have programs like this?
- Yes, Adobe joins many companies such as Microsoft and Intuit that already use customer feedback programs to enhance their products.
- How is my privacy protected?
- Adobe takes many precautions in protecting the information that is collected and transmitted from potentially harmful access. We collect data only for the specific product(s) listed in the Adobe Product Improvement Program dialog box, and the data is only disclosed according to the terms described in the Adobe Online Privacy Policy. Data collected is stored or processed in the United States or any other country where Adobe or third-party partners operate. This program is not spyware and cannot collect information without your full knowledge or consent. The program takes only those actions described on this page, and only provided you give your permission. Since no personal identifiable information is collected as part of the Adobe Product Improvement Program, the anonymous data will not be meaningful to anyone else besides specific Adobe product teams.
- Will a third party be collecting and analyzing information on behalf of Adobe and possibly using the information for its own purposes?
- No, there will be no third parties accessing data generated by this program.
- Can participants in the Adobe Product Improvement Program stop participating after they have opted in?
- Yes, we have made it simple for users to stop participating. Users can go to the Help menu in Acrobat 9 or Adobe Reader 9 and select "Improvement Program Options." When the dialog box appears, the user can opt not to participate.
- Where can I learn more about the Adobe Product Improvement Program?
- Read the full Adobe Product Improvement Program FAQ.
Acrobat.com
- What is Acrobat.com?
- Acrobat.com is a set of hosted services that help simplify working together by enabling virtually anyone to create and share documents and communicate in real time from almost any location. Acrobat.com features collaborative authoring through Adobe Buzzword (available in U.S. English only), web conferencing through Adobe ConnectNow, document sharing and storage (up to 5GB), and PDF file creation (five documents for free). Acrobat.com services will be available for customers regardless of their residency; however, the interface will be localized only in French, German, and Japanese.
- How do the Acrobat 9 products work with Acrobat.com?
- The Acrobat 9 family works with Acrobat.com in the following ways:
- Acrobat 9 enables the ability to co-navigate documents. From within Acrobat 9, users can choose "Send & Collaborate Live," which works with Acrobat.com to enable participants to control the exact page and page location others see in real time. With synchronized document views, users are able to provide clarity and enhance discussion.
- Acrobat 9 users can now manage a shared document review with Acrobat.com. Reviewers can access the shared document whether they are inside or outside the corporate firewall.
- Acrobat 9 users can store and share documents on Acrobat.com.
- Acrobat 9 users have a universally accessible place to distribute and store forms as well as collect and analyze form data in Acrobat.com.
- In what language versions will Acrobat.com be available?
- Acrobat.com will be available in English, French, German, and Japanese. Adobe Buzzword will be available only in English.
- When will localized versions of Acrobat.com be available?
- French, German, and Japanese versions of Acrobat.com will be available in summer of 2008, with the exception of Buzzword, which will continue to be available in English only.
- Are there plans to offer Acrobat.com in additional languages?
- Yes. Specific languages will be determined based on market conditions and customer demand.
- Where can I learn more about Acrobat.com?
- Visit the Acrobat.com information page.
Acrobat Elements
- Will Adobe release another version of Acrobat Elements?
- No, Adobe announced in 2007 that the company would no longer be developing Acrobat Elements.
- Can I still purchase Acrobat Elements?
- No.
- Which Acrobat 9 product should Acrobat Elements customers upgrade to?
- Customers who use Acrobat Elements should upgrade to Acrobat 9 Standard. Acrobat 9 Standard helps office workers communicate exactly as intended using PDF documents and forms that are easy to create and share. Acrobat Elements customers can upgrade to Acrobat 9 Standard at standard upgrade pricing. The starting price is US$99 and will follow standard Adobe Open Options 4.5 upgrade licensing tier discounts.
- What will Acrobat Elements customers with an active Upgrade Plan receive from Adobe?
- Acrobat Elements customers with an active Upgrade Plan on the Acrobat 9 family announce date (June 2, 2008) will receive Acrobat 9 Standard. Customers will be sent e-mail notifications directing them to the Adobe Licensing Web Site to redeem their software.
Acrobat 3D
- Why did Adobe fold Acrobat 3D Version 8 into Acrobat 9 Pro Extended?
- Over the last two years, Acrobat 3D has been well received in the market, including hundreds of positive reviews and several industry awards, as well as numerous significant wins. During that time, we've also seen the demand for comprehensive PDF related features continue to grow by a broad audience. To that end, Adobe has taken the specific Acrobat 3D Version 8 functionality, enhanced it significantly, and added many features and functions that will appeal to knowledge workers across many industries with Acrobat 9 Pro Extended.
- With Acrobat 9 Pro Extended, users in the manufacturing industry will continue to have the most comprehensive product in the Acrobat family — including all of the 3D functionality they expect — along with new and enhanced features.
- What is new and enhanced in Acrobat 9 Pro Extended for professionals in the manufacturing industry?
- Adobe has made significant enhancements and added many new features that will appeal to technical professionals in the manufacturing industry as well as other users across many industries with Acrobat 9 Pro Extended.
- Some of the key features in Acrobat 9 Pro Extended for manufacturing technical professionals include:
- Easier conversion of CAD files using PDF templates — Convert designs from major CAD applications to rich, interactive PDF documents by choosing one of many professional templates.
- Saving of measurement markups — With Acrobat 9 Pro Extended, users have more control over measurement markups. Easily move the placement of a measurement after creation and save measurements as a view or a comment.
- Enhanced support for PMI and PMI views — Highlight part models or geometry related to specific PMI data to help communicate manufacturing intent and reduce the need to create or share 2D drawings.
- STL file format export with controlled precision — With the release of Acrobat 9 Pro Extended, Adobe supports output to STL (stereolithography) file format to enable 3D printing for creating rapid prototypes. Users now have access to control options for how to output STL files.
- Extended 3D functionality for Microsoft Word, Excel, and PowerPoint — A new toolbar automatically becomes enabled once a 3D CAD design is inserted into Microsoft Word, Excel, or PowerPoint. Users can create new views directly within Microsoft Office documents.
- Support for new CAD formats and versions — Convert 3D designs to PDF from the most recent versions of CAD applications, including V5R18, Pro/ENGINEER Wildfire 4.0, NX 5, I-DEAS NX 5, SolidWorks 2008, Solid Edge V20 parts and assemblies, Collada, and IFC.
- New 3D Reviewer application — Use new Adobe 3D Reviewer software to merge multiple CAD formats into one assembly; measure and section on precise geometry; compare a revised design to an earlier version; and create exploded views, animations, and balloons. Export your work to a variety of neutral formats, 2D vector/raster files, or save as PDF. This new application replaces the 3D Toolkit.
- Find out more about Acrobat 9 and manufacturing.
- I already own a version of Acrobat 3D. How can I upgrade to Acrobat 9 Pro Extended?
- If you own Acrobat 3D and would like to upgrade to Acrobat 9 Pro Extended, you have a variety of options. For Adobe Customer Service, visit your regional Adobe.com site and click Contact at the top of the page. You can also visit the main support page or outside North America, go to international support.
Standards
- What PDF-based standards does the Acrobat 9 family support?
- Acrobat 9 creates and validates ISO 32000, PDF/A, PDF/X, and PDF/E. (ISO 32000 is the name given to PDF 1.7 after the ISO completed certification of PDF as an open standard. Ratification was completed in under a year, a testament to the need for PDF in the market and the excitement of having an open standard based on PDF.)
- More specifically, Acrobat 9 supports PDF/A-1, PDF/X-1a, PDF/X-3, PDF/X-4, PDF/X-4p, PDF/X-5g and PDF/X-5pg, and PDF/E-1. These formats include features developed for specific uses.
- What is PDF/A?
- PDF/A supports the long-term archiving of digital document records. Many organizations have participated in the development of the standard, including the U.S. National Archives and Records Administration and the United States courts. Using Acrobat 9 Pro and Pro Extended, record managers, archivists, and industry compliance professionals can easily preserve and protect important electronic files and information as searchable PDF/A-compliant documents.
- What is PDF/E?
- PDF/E enables the reliable and more secure exchange of engineering and technical documentation for the manufacturing, building, and geospatial industries. Using Acrobat 9, product and project teams can easily produce ISO 24517 (PDF/E) files from a variety of applications, including Autodesk® AutoCAD® and Microsoft Visio, and be assured of reliable printing and viewing of large-format documents as well as the protection of sensitive information.
- What is PDF/X?
- PDF/X facilities the reliable delivery of press-ready, high-end color advertisements. Acrobat 9 extends the existing support of PDF/X to the most current release of the PDF/S ISO standard. With Acrobat 9 Pro or Pro Extended, users can check for PDF/X compliance and embed information in PDF documents, providing a compact method of communicating information about document trouble spots to a service provider.
- What version of the PDF specification does Acrobat 9 support?
- Acrobat 9 supports PDF 1.7, with several Adobe extensions to support the new features in the product.
- Where can I learn more about standards?
- See additional details about Acrobat and PDF standards and Adobe and industry standards.
Next steps
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